Cancellation Policy

If you cancel a charter, the cancellation is effective immediately.

  • 100% refund for cancellations made more than 5 days before the charter.
  • 50% refund for cancellations made between 2-5 days before the charter. 
  • Cancellations within 2 days of the charter are non-refundable.

In the event of extenuating circumstances, you may be entitled to a 100% refund. These include but are not limited to:

  • Reservations within 150 miles of named or numbered storms
  • Safety-related cancellations stemming from the event of lightning, thunderstorms, heavy rain, or heavy wind
  • Death in the family
  • Natural disaster

If the date of the charter is changed, the cancellation policy carries over to the new start date. However, if the edit took place during a cancellation fee period, the original policy will apply in event of a canceled charter.